Scale to more Productivity with TrueUnderstanding™
You can’t build a market-leading product or implement an effective solution on 30-year-old technology. We ditched the old rules-based systems and primitive chatbot approach and built a better, more accurate, faster, scalable, and cost-effective solution that creates meaning out of unstructured free-form voice and text.
Quickly expand products and accelerate growth
Whether you are building a mobile app or providing services to your workforce, our TrueUnderstanding™ API, together with our developer-friendly SDK, give you access to powerful voice and language understanding technology on any device, with just a couple lines of code. Providing you with the best understanding of your workers and their issues for nearly every scenario.
Why is TrueUnderstanding™ better?
Better information capturing
Our Natural Language Understanding (NLU) capabilities are more precise and fine-grained than other NLUs. Allowing you to have higher quality insights, data and logging, and improving your decision making.
More natural understanding
Users can speak more naturally than ever before. We do not need people to stick to pre-scripted text and patterns. Your users can speak the way they are used to.
No more dealing with NLU
Our proprietary data pipeline allows us to create bespoke NLU models for you at the fraction of the time, so that you don’t have to. This allows you to roll out faster and with more confidence than ever before.
Scaling Machine Learning for any volume
Deploying large-scale NLU models is hard, expensive, and time-consuming. Our ML Operations infrastructure solves it for you.
Benefits
For end users
More natural queries
No robotic input. Speak as freely as you would speak to a friend.
More complex queries
Speak in longer sentences and include more information in one go.
Voice is so much faster
Report issues and fill in forms in a fraction of time.
Much more convenient
Hands-free in all situations and circumstances. No writing in rain, no typing in cold.
Safer
No pen, paper, or old lagging legacy hardware in the dark.
Wellbeing
No writing or typing in rush, less stress, ease of mind.
Encouraging
Do more in less time.
For businesses
Higher Staff efficiency
Next-gen interface allows your staff to be focused on what actually matters. Just click a button and let the magic happen.
Faster, flexible, and secure deployment
Our developer-friendly SDK and all components lead to reduced development and integration costs.
Quicker time to roll out
Proprietary data and ML pipelines lead to faster NLU models for your use-case, allowing you to go to market quicker and better than before.
Less errors in your reporting, auditing and logging
Data quality increases to new levels improving your data for audits and internal usage.
Better Decision making
More efficient operations and more precise data lead to less waste of time and reduce wrong outcalls.
Detailed insights
Our Dashboard with in-built analytics provides a central command centre.
Increased Staff Satisfaction
Increased ease and speed of interaction leads to higher staff satisfaction, retention, and attraction.